How do I get started?
You can purchase Henry Schein ePrescribe by visiting (Formsite address). You will then receive an email with instructions to register. You will need your DEA license number, NPI number and state license number, as well as the expiration dates. You will be required to answer a series of questions to verify your identity and license information. Upon successful completion of the registration process, you will be sent an email to re-verify your DEA, last four of your social security and answer your secret question. Next, you will be asked to enter your practice location and create a username and password. At this point, you can login to ePrescribe and add additional providers or clinical staff at your site. You can begin prescribing non-controlled substances right away.
What is EPCS?
EPCS stands for Electronically Prescribed Controlled Substances. With recent changes to the DEA classification of hydrocodone medications (such as Vicodin and Lortab) to schedule II instead of schedule III, providers are required to use a DEA-EPCS certified solution plus two-factor authentication in order to electronically prescribe these medications.
What is Shield?
Shield is a common security framework developed by the Allscripts Portfolio Architecture team. The goal is to build a single company wide Authentication Security Token Service and ultimately a single user database (Authorization Data Store). Allscripts corporate products can leverage this framework in reducing overall development effort, user maintenance and increasing security. To end users; this means that they can have 1 main username and password that will be able to access multiple Allscripts applications. Customers who would need to electronically prescribe controlled substances must be converted to this security framework.
Am I on Shield?
As of February 2015, all users that prescribe Controlled Substances are on the Shield Network automatically.
How do I begin EPCS?
If you are currently an ePrescribe customer but not yet participating in EPCS, contact your Henry Schein Representative to ensure that your practice has purchased EPCS. If you have purchased EPCS, contact Implementations for assistance in setting up EPCS. Implementations can be reached by setting up an appointment http://hseprescribe.com/setup/ or calling ePrescribe Support 1.888.278.3685.
Henry Schein has partnered with Allscripts, a leading provider in electronic prescriptions. Through this partnership, Henry Schein ePrescribe complies with both federal and state regulation. At a federal level, the application passed the U.S. Drug Enforcement Agency’s third-party audit requirement. At a state level, the application allows or prohibits providers to electronically prescribe controlled substances based on the state regulation for the sending and receiving destinations. For example, if a physician attempts to electronically prescribe a schedule 2 medication in a state where it’s prohibited, the application won’t allow EPCS and the prescription must be printed.What is a One Time Password?
DEA regulation §1311.115 (a) states that each provider who electronically signs and transmits controlled substance prescriptions must be authenticated using 2 forms; this is referred to as “2nd factor authentication” The first form of authentication is entering your username and password, the 2nd form ePrescribe supports is referred to as a “one time password” or OTP. OTP are valid for 5 minutes and you receive them via Text Message on your mobile device.How do I receive my OTP if I do not have a cell phone that can receive text messages?
You may request a Key FOB by contacting your sales rep at 1.888.278.3685 Option 1. The Key Fob will be mailed to the address you have listed on file. For larger enterprises this typically will be shipped to a central location and distributed by the entity. Only one Key Fob can be assigned to an individual provider at a time. The Key Fob can be reassigned should that provider leave.Is there an App for that?
No, the two options to receive a OTP is via Text or Key FOB.What if a pharmacy is not connected to the Pharmacy Health Information Exchange, operated by SureScripts?
Allscripts provides and maintains a directory of pharmacies nationwide, which is what the ePrescribe application searches for when a prescriber is looking for a pharmacy. Please note most of the time if a user cannot find a pharmacy, it is either due to an error in their search criteria or the pharmacy has not registered to receive Electronic Prescriptions. Try searching by city and state or state and zip code. Pharmacies receive prescriptions either electronically or by fax. If a user can't find the desired pharmacy:
The important point is that pharmacies do not need to update their technology to participate. If they have a fax machine, they're already part of the program of improving patient safety.How do I get my patient information into the ePrescribe application?
There are three different methods for entering patient information into ePrescribe:
No, per DEA Regulation §1311.102 (a) the practitioner must not allow any other person to prescribe a controlled substance on their behalf.Does a patient’s medication history include prescriptions written by other providers?
Yes, it can. When you add or search for a patient, an eligibility request is sent out by Sure Scripts who searches nationally for all reported prescriptions and insurance plan information. If the patient is identified, you will be able to see prescriptions written by other providers. The list will appear when you select a patient’s name and click Review History.How will insurance plans be added?
Search and select a patient. In the patient header, click Edit next to the patient’s name. Click the Add Plan button at the bottom of the Patient Information Screen. You may also be able to retrieve some plan information from the 271 eligibility response, which happens automatically when you add a patient.What are the different types of users in ePrescribe?